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Excellent service. Quick and no nonsense, excellent product.
Purchased an E-Scooter from Urban Travel and the customer service has been excellent. Product as described. Prices are best on market and all my questions were answered accurately. Would highly recommend and will be using them again. Thank you!
Great customer service. Elliot is super helpful and knowledgeable. Would highly recommend!
I ordered the L9 INMOTION, and the product is great for me, it has an acceptable battery life/range for me and is very responsive coupled with the great customer service I received, always quick to reply and generally friendly, highly recommended!
I did a bit of looking about for an electric bike for a six feet five big guy.I came across Urban Travel who were competitively priced and two months ago I purchased from them an E Go Max +
I have done 300 miles or so on it and it’s great.
I took my folded bike out of the car yesterday and a code came up on my display screen.
I contacted Urban Travel and this morning I got a call and was talked through an easy fix.(Disconnected cable)
Back on the road and have no hesitation in recommending this Company.Lovely people.
Great products and great customer service!
Super happy with my purchase! This site literally has one of the best selections of electric bikes/scooters etc. I used to commute by car into London for work but since the hike up in congestion charge price and hours, I’ve had to find an alternative transport solution and this was perfect. Urban travel gave me some really good advice about which options were best for me. They were knowledgable and super helpful and went above and beyond to help me choose the right vehicle! Their prices are also one of the most competitive on the web! Don’t hesitate to purchase from here. They really are outstanding in what they do!
I was really happy with the service from Urban Travel. My bike was shipped out really quickly and any questions I had about which product was right for me were answered swiftly and accurately. I would definitely recommend to anyone looking for an ebike or scooter.
From start to finish Elliott was so understanding, knowledgeable and patient....believe me he needed to be as I kept firing questions at him. I ordered my bike on the Friday afternoon and it arrived Monday afternoon, superb service.
I can definitely recommend Urban Travel.
Thank you so much Elliot.